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Global Director, Enterprise Management & Analytics-130001CD
Description

From brands such as Huggies® and Kleenex® to medical devices and workplace solutions, Kimberly-Clark makes the essentials for a better life. We hold the No. 1 or No. 2 share position globally in more than 80 countries, but we’re not just changing diapers here. Our employees are changing the world for the better with innovative products that create new categories and push existing ones to a higher level. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.

Position Purpose:

The mission for the Global Director of Enterprise Data Management & Business Analytics is to expand the company’s use of data as a strategic enabler of corporate goals and objectives. In conjunction with the global and regional business units, corporate functions, and the ITS leadership team, the position is responsible for transforming business analytics into solutions that provide actionable information to drives business growth, Customer and Consumer insights, as well as developing strategic working relationship between information systems and the business units supported within the organization.

The incumbent will direct and manage information based services that enable more timely and effective use of resources. The incumbent will also provide leadership and management for resources and tools that provide business-reporting, solution strategy for information delivery, data administration, data acquisition/integration, analytics, content management, master data management, and strategic development around “CPG big data” on an enterprise-wide basis.

The rapid changes and varieties in IT technologies and practices will require strategic insight and vision on how information can be used by K-C business units for Global, Regional, and local competitive advantage. The incumbent must also be extremely knowledgeable on the end-end end information provision process in a global multinational organization, as well as, the technical acumen to influence the vendor community and drive information delivery efficiency and effectiveness. The position also requires excellent written and oral communication skills in order to effectively communicate goals, plans and status.

The incumbent will be expected to lead multiple simultaneous initiatives with highly skilled teams; manages career development for team; coordinates the ongoing development of global IT plans, projects, and processes; maintains active working relationships with business unit leaders to ensure a high degree of alignment of IT resources to business strategy

Assessing and managing the vast variety of technologies (hardware and software) and their coordinated applications into an array and variety of needs, requires a strategic viewpoint on the part of the incumbent. The incumbent must ensure that the business, staff support and business units serviced are able to take full advantage of state-of-the-art technology and services to ensure cost effectiveness within business units. The incumbent must closely coordinate with ITS peers responsible for technology to ensure a current understanding of technology trends and how these trends shape ITS alternatives presented to the business units. Future cost trends as well as current costs impact the business unit and must be clearly understood.

Principal Accountabilities:

1. Initiate and maintain a long-range enterprise systems plan consistent with business objectives. Plans should identify innovative opportunities utilizing both emerging and existing technologies to provide strategic and tactical advantages in planning, managing and conducting business.

2. Direct the analysis, development, implementation and support to deliver reporting and analytical insights for all countries in the appropriate market facing or enterprise manner. Provide the best cost/benefit performance of technologies and services by effectively organizing and utilizing department resources, and managing budgets and projects congruent with cost guidelines and Corporate Financial policies.

3. Establish methods and procedures for Master Data Governance and Management including tracking data quality, completeness, redundancy, and improvement. Engage Global Process Owners to define master data and process health metrics, agree on targets, and create plans managing toward the targets. Build a new master data operations team responsible for delivering and supporting best practice data governance and management processes across the corporation.

4. Direct the justification, development, implementation, and maintenance of enterprise wide analytics platforms that contribute to the growth and profitability objectives of the business units. Be able to find the right mix of efficiency while balancing global, regional and local information needs.

5. Establish a state-of-the-art development team, capable of successful development and implementation of analytics for the businesses served. Continually improve the quality of team resources through career development planning and training. Provide leadership to ensure the organization attracts, develops and retains the best people and fosters an environment which motivates a diverse team to fully use its capabilities in achieving desired business results. The incumbent must ensure that the corporation has leading edge capability in this area leveraging internal and external resources.

6. Establish and govern information life cycle management. Establish processes for governing the identification, collection, and use of corporate metadata; take steps to assure metadata accuracy and validity. Conduct data capacity planning, life cycle, duration, usage requirements, feasibility studies, and other tasks. Create strategies and plans for data security, business continuity, and archiving. Ensure that data strategies and architectures are in regulatory compliance.

Dimensions:

Budget:

Deliver decision support capability for $21 billion in annual corporate activity.

2013 ITS Budget: $10 million

Personnel:

This role will have multiple Senior Manager level positions reporting into it that will, in turn, operate a global organization that will have global and local responsibilities across regions. Total headcount of the organization is expected to be in the 80+range plus the accountability for the performance of many more external service and software providers.

Key Internal Stakeholders:
• Executive level information delivery for the C-suite
• Regional and functional Presidents and Vice-Presidents
• CIO and Senior ITS Leadership Team
• Sector, country, operations, and service organizations of KC globally
• Enterprise Architecture team

Key External Stakeholders:
• Strategic executive leadership with key Enterprise Data Management delivery partners
• Senior leadership with Strategy and Research organizations
• Professional associations and speaking at major conferences

Qualifications

Preferred experience and Qualifications:

• Advanced degree in a related field or 15 years relevant experience.
• Global capability delivery experience
• World class knowledge of advanced analytic architecture, deployment, and support
• Demonstrated track record of success in delivering advanced analytics
• Experience leading large projects
• Experience leading large teams and leaders of teams
• A sought after thought leader knowledgeable in current and future business, technological and industry trends, with a broad network of relationships with other thought leaders.
• Ability to present publicly as a thought leader
• Proven experience in navigating complex organizations, creative problem solving, and rational experimentation
• At ease in establishing senior-level working relationships and communications
• Ability to deliver a clear yet compelling and realistic business case
• Ability to translate complex technical topics into easy to understand concepts
• Experience and knowledge developing strategic planning, leadership, and organization delivery for “Mater Data Management” and “big data” across a Global Enterprise.
• Hands-on experience with data architecting, data mining, large-scale data modeling, and business requirements gathering/analysis and support of business intelligence initiatives.
• Hands-on experience with business intelligence design, tools, and reporting.
• Direct experience in implementing data management processes, procedures, data quality management, and decision support.
• Strong familiarity with metadata management and associated processes.
• Experience with database platforms, specifically MSSQL, SAP-BW, HANA, DB2, and Netezza.
• Working knowledge of data architecture industry trends e.g. Big Data, Hadoop, etc.
• Working technical knowledge of current systems software, protocols, and standards, especially SAP data management.
• Hands-on knowledge of reporting and presentation tools including BOBJ, MSBI, SAP BW, MOBI, HTML5, Flash, SAS
• Hands-on knowledge of enterprise repository tools, data modeling tools, ETL and EAI data mapping tools, middleware services, and data profiling tools.

Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 57,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $20.8 billion in 2011. Kimberly-Clark’s global brands are sold in more than 175 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.

The Recruiting Operations Manager is responsible for managing all aspects recruiting operations for Kimberly-Clark’s North American experienced recruiting efforts.

Position Purpose:

  • Own and manage K-C’s North American experienced level recruiting strategy & delivery
    • Ensure strategy, systems and tools meet the needs of K-Cs hiring teams and job candidates (From Request to Hire to Pre-Start Onboarding)
    • Interact with K-C’s recruiting outsourcing provider to drive improvements and ensure desired goals are achieved, resolve escalated delivery issues, and adapt recruiting processes to accommodate K-C’s evolving business needs
    • Manage and own the of the process of identifying challenging vacancies, in order to determine the most appropriate recruitment strategy with K-C hiring teams and outsourced recruiters
    • Liaise to K-C’s legal department to ensure K-C’s recruitment processes are compliant
    • Adjudicate escalated background checks and manage e-verify process
    • Manage on-going, K-C established programs like the employee referral process, etc.
    • Apply Continuous Improvement/LEAN methodology to all recruiting escalation and partner with HR, Business Clients, Recruiting Provider, IT and Talent Support team to identify root cause and solve all issues
    • Assist HR and Business Partners tactical questions or initiatives
  • Own and manage talent forecast rollup process
    •  Responsible for ensuring the talent forecast tool is completed by HR teams in a timely and accurate manner
    • Work with Workforce Planning Consultant to measure accuracy of the forecast and institute process improvements to improve accuracy
    •  Develop and implement improvements to current forecast process
  • Metrics/Reporting
    • Manage quarterly recruitment reporting process—compile recruiting metrics, develop written content that summarizes data trends, areas of strength, and areas needing improvement.
    •  Process ad-hoc reporting requests from business and HR teams
  • Communications
    •  Provide proactive communications to K-C’s HR and hiring manager community so all stakeholders understand the recruiting process and deliver results
    • Ensure recruiting process information is current and meets the needs of stakeholders
  • Other
    • Collaborate with K-C Legal resources to provide data to support legal audits
    • Coordinate hiring manager interview approach—ensure interviewers have the necessary skills to effectively interview job candidates and make hiring decisions
    • Identify available tax and hiring incentives that K-C can utilize and institute the processes to realize the benefits
    • Subject Matter Expert to provide HR Business Partner training and education on recruiting process
    • Project leadership and membership

Travel requirements:
20-25% travel required depending on location

Basic Qualifications:

  • Bachelor’s degree or requisite work experience required
  •  Minimum 5 years work experience, with at least 3 years leading a significant operation in the area of HR
  • Experience in project management that incorporates change management and stakeholder communications
  • Superior client consulting skills—active listening, whole systems thinking, effectively influence decision, translate issues into workable solutions that meet business needs
  • High level of initiative—ability to fully own a process, self-starter who needs little to no direction to get things accomplished
  •  Innovative—ability to proactively develop and effectively advocate creative solutions based on user needs
  • Strong verbal and written communication skills—can tailor approach to effectively communicate with all levels of employees (entry level to executive leaders)
  • Able to work in operational role, yet think strategically
  • Collaborative in approach—able to work in a matrixed, cross functional team environment
  • Prior experience working with recruiting and HR tools/systems

Preferred Qualifications:

  • Strong data analysis skills—understand how to use and interpret quantitative and qualitative information such as financial statements, trends and forecasts, correlations between multiple data points, etc.
  • Advanced experience with MS Office software
  • Deep knowledge of recruiting issues such as diversity, EEO, E-verify, and background check adjudication
  • Strong vendor relationship management skills
  • Previous experience with financial and HR data systems preferred
  • Experience with leading Recruitment Process Outsource (RPO) or HR Outsourcing (HRO) with delivering services to clients or internal vendor management
  • Expertise with driving recruiting best practices strategy, designing recruiting solutions and/or managing recruiting RFP process.

Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 57,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $20.8 billion in 2011. Kimberly-Clark’s global brands are sold in more than 175 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.

CRM Operations Manager

CRM Operations Manager reports to the Global CRM Director in the Digital and Relationship Marketing Center of Excellence (D&R COE) which is part of the Integrated Marketing Planning (IMP) organization. This role is responsible for

a. Working with brand teams (IMP Category teams, brands teams, and agency partners) to operationalize CRM strategies, designs, and execution models to deliver brand platforms with the goal of maximizing consumers’ lifetime value.

  • Work with brand teams to take brand goals and objectives and translate those into communication flows that are built into the CRM system.
  • Work with brand teams to optimize CRM communications

b. Operating and deploying the Enterprise CRM system including the Unica Campaign Management System and the Marketing Knowledgebase. 

  •  Business owner for the Enterprise CRM platform, responsible for enhancement, adoption, and geographic expansion.
  • First level of support for agency partners in developing CRM communications on the Unica platform.

Additional Responsibilities include:

  • Working with brands to build, measure, and optimize CRM communication flows
  • Defining roles & responsibilities across agencies and internal resources required to execute and maintain best in class CRM communications
  • Leading and working with many agency and internal partners
  • Drive an increase in digital and CRM acumen
  • Work globally to connect with and lead counterparts in other regions

The CRM Manager will be evaluated against the quality of the programs developed for consumer, KCP, and KC Health Care including adherence to the enterprise methodology, adherence to K-C defined measurement standards and processes, and KPI achievement.
This role will be required to work closely with brand agencies including a CRM agency, digital agencies, general advertising agencies, shopper agencies, and more.

This role will likely travel 20% of the time depending on the job location.
The CRM Manager will also be evaluated by internal customer service delivery ratings.

Basic Qualifications: 

  •  7+ years experience in the marketing arena (CPG category is a plus) with a focus on Consumer Relationship Marketing expertise and experience of at least 3 years • 7+ years
  • B.S. in Marketing or related discipline (MBA is a plus)
  • Experience with Unica Campaign Management
  • Great collaboration skills including cross functional/cross agency collaboration
  • Ability to make the complex simple and implement the simple in a complex environment 
  •  Leading through influence capabilities 
  •  Great communication skills – verbal, presentation, written
  • Good problem solving capabilities
  • Analytics experience is a plus
  • Working in and/or with large, complex organizations is a plus 
  •  Digital marketing experience 
  • Strong understanding of marketing principles and industry dynamics

Location Negotiable between: Chicago, IL and Neenah, WI

Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 56,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $19.7 billion in 2010. Kimberly-Clark’s global brands are sold in more than 150 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.

KLEENEX Brand is an iconic brand etched in a rich history of innovation. Since inventing the facial tissue category in 1924, KLEENEX brand has enjoyed unmatched consumer recognition, trusted in homes in over 150 countries worldwide and found in over 50 million US households today. Resonating with consumers as a trusted brand unmatched in quality, KLEENEX brand provides an uplifting touch when it’s most needed.

In 2011, KLEENEX brand was recognized as one of the 100 most valuable global brands by Interbrand – ahead of Starbucks, VISA, and Porsche among others; and moving up six places from the prior year. Through its eight decade history, dependable, unsurpassed performance and compelling positioning has earned KLEENEX brand an exclusive place in the global marketplace.

The incumbent is directly responsible for overall North American KLEENEX® brand health and has accountability across strategy, planning and execution. Key deliverables include: brand vision and positioning; strategic brand development plans; category vision and strategies; innovation and new product development in line with brand strategies; brand translation plans (marketing plans) and annual business plans. The incumbent has direct, full P&L accountability. The incumbent leads a cross functional team that “runs the business” to deliver financial objectives.

ORGANIZATION:

  • Leads an integrated marketing team that includes marketing direct reports, as well as insights and integrated marketing communications assigned team members
  • Leads the cross functional brand / platform team (includes P&TD, Product Supply, Planning, and Customer assigned resources) to deliver brand and business plans
  • Works with Customer Development leaders to ensure brand and category strategies and plans are executed effectively and efficiently with the Customer Development Teams
  • Engages with key customers in Innovation Summits and other key meetings to provide a visible brand and category champion
  • Works with communications agencies, including advertising, digital, multi-cultural, design, retail, and PR
  • Liaises with European Marketing Leaders to drive synergies and share best practices
  • Interfaces with NACP and enterprise COEs to develop and deploy best practices, tools and metrics.
  • Participates on the global brand team

KEY RESPONSIBILITIES:

  • Leads the delivery of the Global Business Plan for the KLEENEX® brand by ensuring delivery of growth and financial commitments
  • Stewards the brand – guides and instills in the organization the ability to be choiceful about actions that support the brand strategy, brand’s promise, brand equity, and brand health in context of overall business goals for the company
  • Defines KLEENEX® brand vision and positioning and liaises with the global brand teams to ensure alignment with global brand strategy
  • Defines KLEENEX® brand / Hands and Face domain and identifies opportunities for growth.
  • Defines facial tissue category vision and strategies
  • Creates the 3-5 year strategic brand plan and translates it into actionable 0-2 year business and marketing plans
  • Defines and executes the commercialization strategies including the development of net revenue plans including pricing, margin mix, and trade spending strategies and plans including price increases, price decreases, and new price points
  • Executes annual North American KLEENEX® business plans and marketing plans that deliver financial objectives (P&L). Manages all elements of the marketing mix. Ongoing, manages all aspects of the P&L to stay on track to deliver quarterly and annual financial commitments
  • Provides strategic direction and influences the customer facing organization to ensure brand and category strategies and plans are effectively executed, and to ensure the delivery of KLEENEX® brand objectives
  • Ensures a healthy innovation pipeline in line with the brand strategy by collaborating with P&TD to meet brand growth goals
  • To lead and direct the marketing and management of Family Care Corporate Brand products so as to ensure continuing contribution to volume, operating profit and return on invested capital objectives.
  • Attracts, retains and develops top talent
  • Embraces change

MINIMUM REQUIREMENTS:

  • Graduate degree (preferred) or undergraduate degree with equivalent work experience;
  • Minimum of 10-15 years of business experience with a history or demonstrated business success
  • Specific marketing and brand building expertise including experience in new product development and insight development and experience in working directly and indirectly with major customers
  • Extensive knowledge of the CPG industry as well as North American markets
  • Identifying and deploying brand vision, visual identity, and communication/campaign ideas
  • P&L management
  • Creative development and agency relationship management
  • Cross-functional knowledge/direct experience in all aspects of business including: manufacturing, product & technology development, product supply and human resources.

Critical Role Skills/Competencies:

  • Strategic Agility: Anticipate future consequences and trends accurately and create competitive and breakthrough strategies and plans
  • Innovation Management: Identify and bring ideas to the market by effectively managing the creative and implementation process.
  • Managing Vision and Purpose: Optimistically communicate a compelling and inspired vision or sense of core purpose, inspiring and motivating entire units or organizations
  • Motivate and Engage Others: Create a climate where people want to do their best work
  • Deals with Ambiguity: Able to navigate and perform in ambiguous circumstances
  • Drive Results: Able to make tough, informed decisions quickly to keep performance on track
  • Collaboration & Listening: Able to drive collaboration across business, functions , Customer Development, and major customers

Important Skills/Competencies:

  • Integrity & Honesty
  • Listening
  • Build an Effective Team
  • Business Acumen
  • Problem Solving

Technical Skills:

  • Portfolio Management: Maximize the profitability and value of a brand, product or market portfolio
  • Advanced Market Segmentation: Use advanced techniques and approaches to increase level of customization in the market

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 150 countries. Every day, 1.3 billion people – nearly a quarter of the world’s population – trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With a 135-year history of innovation, we believe in recruiting the best people and putting them in the right jobs so that they can do their best work. Currently, we are seeking a high performing individual to support HUGGIES Brand Planning and Execution activities within Personal Care in Neenah, WI.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.
Position Summary

The Ecommerce Shopper Marketer will provide marketing and digital expertise to assigned customers to help ensure development of integrated business plans that effectively and efficiently achieve volume, share and profit objectives for K-C ecommerce businesses. The incumbent will be accountable for strategic shopper plans with pure play etailers by aligning brand imperatives with customer business model and departmental imperatives, delivering relevant actionable insights, and strategic thought leadership. The incumbent will also provide digital and ecommerce expertise to other shopper marketers as needed.

The role is designed to integrate with the brand digital marketing teams and the newly formed digital center of excellence to bring the customer perspective to the brand IMP and CXP process. This will allow for the faster development of turn-key digital brand programs that can be quickly adapted to customer plans .

The incumbent reports to the Director of Business Development in sales, but acts as a member of an extended ecommerce team including brand digital marketing, CRM teams, Digital Center of Excellence, insights, ecommerce customers and the Mobile Center of Excellence.

Responsibilities

  • Provides brand development leadership and expertise as an expanded member of Headquarter-based Shopper Marketing function and the Digital Center of Excellence.
  • Partners with their assigned brand and the digital COE to develop an ecommerce shopper marketing plan that can be leveraged by ALL ecommerce customers. Responsible to execute at pure play customers.
  • Partners with brand to help leverage existing brand digital programs and turn them into turn- key customer digital programs that can be quickly implemented by all ecommerce customers. 
  • Leads annual shopper marketing plan, budget and execution for pure play ecommerce customers that aligns with brand strategies and customer tactics. Consults with brick ‘n mortar shopper marketers as needed. 
  •  Leads strategic direction for agency relationship, customer marketing programs and vendor partner opportunities at assigned customers
  • Main contact to buyer (s) for all consumer strategy activities (research, signage, Insights, Innovation Summit)
  • Supports implementation of Innovation Summits and long-term business building sessions with customer
  • Provides objectives for development of research learning plan with Customer(s) Insights Manager.

Critical Skills/Qualifications

  • Undergraduate degree. Masters degree or MBA preferred. 
  •  5+ years of business experience with a history of demonstrated business success
  • Strong sales and analytical skills with knowledge of K-C’s ecommerce customers
  • Ecommerce knowledge preferred.
  • Experience applying business context appropriate marketplace research, methods, and tools in a dynamic business environment 
  •  The successful candidate will be customer focused, collaborative, proactive and
    an excellent communicator and influencer.
  • Ability to work independently, inspire teams and make tough decisions to keep
    objectives on track.
  • Demonstrate passion and a robust sense of curiosity about the newly emerging digital
    space.  

 

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 150 countries. Every day, 1.3 billion people – nearly a quarter of the world’s population – trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With a 135-year history of innovation, we believe in recruiting the best people and putting them in the right jobs so that they can do their best work. Currently, we are seeking a high performing individual to support HUGGIES Brand Planning and Execution activities within Personal Care in Neenah, WI.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.

Position Summary

The Ecommerce Development Manager acts as the primary point of contact with assigned customers, brand ecommerce managers and the Digital Center of Excellence to ensure executional excellence against KPI’s and DPSM. The incumbent partners with the brands to identify and execute channel specific price/pack strategies and ensuring that the voice of ecommerce customers are integrated into all relevant brand initiatives. The incumbent will be responsible for assuring ecommerce is integrated and represented, as needed, in IMF, AOP, S&OP (Demand Reviews and IOI), Sales communication (Bulletin and national Meetings processes), Scorecarding, and Allocation. The incumbent serves as an Ecommerce subject matter expert that will support key customers and assigned brands as needed.

The incumbent reports to the Director of Business Development in sales, but acts as a member of an extended ecommerce team including brand digital marketing, CRM teams, Digital Center of Excellence, insights, ecommerce customers and the Mobile Center of Excellence.

Responsibilities

  • Work with brand teams to build ecommerce plans that meet or exceed objectives, including but not limited to share, net sales, and contribution.
  • Bring ecommerce expertise to key customer meetings in a clear, succinct manner that helps KC be recognized as an indispensable partner in the digital space. 
  • Partner with the brands and COE to develop and implement first-of-a-kind ecommerce KPI’s.
  • Partner with sales to ensure successful execution of DPSM target s and provide tracking reports as needed on major initiatives.
  • Partner with brand teams, GTM and COE to develop and implement pack / price solutions for ecommerce customers. Represent solutions through the IMF process
  • Represent the voice of the ecommerce customer in the development of brand digital CXP plans and in return
  • Develop tracking reports to inform the broader organization
    - DPSM Reports
    - Regular “store checks” to gain competitive intelligence. Translate to competitive strategic initiatives to brands
    - Mange Share point site with key ecommerce information that broader organization can access
  • Assure ecommerce is adequately represented in all key front end processes such as sales mailings, AOP, IMP, S&OP, QBR, scorecarding and allocation. 
  •  Take a leadership role to partner with the digital center of excellence to implement newly emerging processes such as digital shelf management and digital category captain. 
  •  Enhance the position by partnering with insights to stay informed of industry initiatives/trends, new technologies and process enhancements through benchmarking and best practices research. Leveraged in support of team objectives while linking development plans with the Front End learning agenda.
  • Provide leadership in the education of the front end organization in Ecommerce.

Critical Skills/Qualifications

  •  Undergraduate degree 
  •  5+ years of business experience with a history of demonstrated business success
  • Strong sales and analytical skills with knowledge of K-C’s customers and customer issues 
  •  Ecommerce experience across any industry required.
  • Experience applying business context appropriate marketplace research, methods, and tools in a dynamic business environment 
  •  The successful candidate will be customer focused, collaborative, proactive and an excellent communicator and influencer. The role requires the development of strong working relationships across the ecommerce organization; and the ability to adapt to and help support the organization through times of change. 
  •  Ability to work independently, inspire teams and make tough decisions to keep
    objectives on track.
  • Demonstrate passion and a robust sense of curiosity about the newly emerging digital
    space.  

Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 56,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $19.7 billion in 2010. Kimberly-Clark’s global brands are sold in more than 150 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.

SUMMARY OF POSITION:
The incumbent will lead the development of category and shopper insights for the U.S. region of North Atlantic Consumer Products organization (NACP). The incumbent will also ensure that Insights are translated into compelling category and brand growth initiatives through leadership of the category management organization, the customer insights organization and integration and collaboration with Brand Teams. The incumbent works collaboratively in a matrix organization across customer teams as well as business platform teams (AFC, BCC, Family Care). The incumbent ensures category and shopper insights are driven through the Brand Planning Process and Innovation Management Framework, resulting in brand initiatives that have strong customer selling stories. Given the dynamic nature of Shopper Insights and Category Management both externally and internally, the incumbent is a strong change agent that has a track record of driving successful organizational change. The incumbent is responsible for improving capability across the organization in Shopper Insight development and Category Development and ensuring best practices across their team and the broader organization in application of Shopper and Category Insights. The incumbent works closely with Brand Teams, Customer Development organization, Global Marketing Research & Analytics (GMR&A), Integrated Marketing Planning (IMP) and U.S. Research and Engineering (R&E). The incumbent also stays apprised of Global Leadership Team (GLT) activities and shares best practices with the Canadian organization.

ORGANIZATION:
The incumbent reports directly to the Vice President, Shopper Marketing & Business Development. There are 8-9 direct reports into this position, spanning Customer Development General Management units, as well as brand platforms. Indirect reports are 7-8. In this role the incumbent will interact frequently with:

  • NA Business Unit leaders (VP’s, Presidents), Brand Champions, Brand Shopper Marketers;
  • U.S. Vice-President / General Managers (VPGM’s) and other senior leaders (DOS, GTM, Channel Development leaders) within U.S. Customer Development
  •  Integrated Mktg Communications personnel, especially as part of the IMP process;
  •  Marketing Research & Analytics
  • Field Shopper Marketers
  • Marketing agencies including advertising, digital, multi-cultural, shopper, design and P.R.

KEY RESPONSIBILITIES:

Lead Business Platform teams (AFC, BCC, Family Care) including:

  •  Developing category and shopper insights for platform
  • Support Brand Champions in developing Category Vision and Growth Drivers
  • Key participant in Brand Planning Process, IMF, IMP (leads insight development for Shopper Task Profiles)
  • Works closely with Brand Shopper Marketers and Action
  • Collaborates closely with customer teams
  • Key representative in the brand learning plan discussions
  •  Situation Assessment to inform new strategies
  • Includes Insight Leadership of key enterprise areas of expertise (Boomers, Hispanic, Millenials)

Lead Customer/Channel Category and Shopper Insights teams including:

  • Foundational understanding of shopper behavior and linkage to customer sales data
  • In depth understanding of competitive and market wide trends
  • Collaborates with the customer and customer team, and platform C&SI leads
  • Measurement of what is happening versus our strategies (includes loyalty database analytics) and score carding
  • Generates ideas and strategies for shopper marketing execution
  • Modular, planogram, cluster and assortment recommendations
  • Manages Customer/Shopper and Category Management Learning Plan budget.
  • Attracts, retains and develops top talent. 
     

MINIMUM REQUIREMENTS:

Education required/ preferred and Experience

  • This position requires a graduate degree or an undergraduate degree with equivalent work experience.
  • 10-15 years of business experience specifically in category and customer shopper insight development
  •  Background would include broad experience in category, brand, customer and shopper insight development and category management within CPG (Consumer Packaged Goods industry).
  • Experience leading change in Shopper Insights and Category Management transformations within CPG industry.
  •  An appreciation for and understanding of key elements of brand marketing (advertising, consumer promotion, shopper marketing, public relations, packaging and consumer relationship management) and new product development.
  • Experience in sales and/or customer development including sales, channel development, merchandising and trade relations. .
  • Previous leadership/management experience is required with emphasis on leading successful organizational change.
  • Robust knowledge of the CPG industry as well as the North American markets.

Critical Role Skills/Competencies:

  •  Broad business acumen
  •  Strategic and critical thinking capability
  • Strength in Category and Shopper Insight development, as well as traditional category management and marketing research fundamentals
  • Change management
  •  Influence: Demonstrated personal credibility through strong communication skills, achieving results, trusted relationships
  • Able to navigate and perform in ambiguous circumstances
  • Able to work in a matrix organization including demonstrated cross-organizational collaboration capabilities
  •  Proficiency in collaborating with Customer Development and major customers
  •  Team development

Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 57,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $20.8 billion in 2011. Kimberly-Clark’s global brands are sold in more than 175 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.

Role Summary:  The Global Director, Digital Technology & Operations is responsible for leading marketing technology vision and strategy and overall GMO technology readiness. This role will be the key marketing leader and point of integration between IT Services and the GMO and includes the following responsibilities; Define a marketing technology vision and strategy. Partner with IT to align on an operational roadmap coming out of the vision and strategy. Ensure we are set up to win in today’s dynamic digital marketing technology environment and into the future. This role will sit in the Digital and Relationship Marketing Center of Excellence which is part of the Senior Marketing Officer’s Capability Leadership Team. This individual will report to the Global Digital Director and have responsibilities that span KC Consumer Brands, KC Healthcare, and KC Professional businesses Globally.

Marketing Technology Vision & Strategy

  • Define marketing technology vision, strategy and roadmap for K-C GMO
  • Align GMO business objectives with marketing IT infrastructure and governance
  • Recommend Technology structure & operational model for GMO Capabilities deployment
  • Accelerate the deployment of Global Marketing Brand strategies through technology enablement
  • Advocate for and adopt new technologies that drive growth and innovation
  • Develop innovation plans for vetting, testing and on-boarding new marketing technologies
  • Provide technology thought leadership and be the key liaison to Silicon Valley and key Global digital companies
  • Optimize delivery of KC marketing strategies through global marketing technology platforms
  • Drive efficiency through LEAN deployment of enterprise-wide technology platforms and architecture
  • Define high level marketing technology  KPIs and measurement plans
  • Be the strategic leader between marketing and IT services

Data Strategy & Integration

  • Be a key member of the SMO team charged with defining the GMO Data Strategy
  • Define technology structure and architecture for the strategic use of data to drive KC CRM initiatives globally

Facilitate the efficient and economic access and use of data for marketing optimization purposes

Operational Responsibilities

  • Point of escalation for marketing related outages with IT Services and other technology providers
  • Ownership for key marketing technology vendor/supplier relationships (in conjunction with IT Services, where appropriate)
  • Implementation and operations process ownership (with Digital and Shopper Agencies)

Minimum Qualifications

  • Education required/ preferred and o Graduate degree (preferred) or undergraduate degree with equivalent work experience;
  • Experience:  Minimum of 10-15 years of business experience with a history or demonstrated business success;
  • Specific marketing technology experience, Able to define a marketing technology vision and strategy
  •  Ability to partner with IT to align on an operational roadmap coming out of the vision and strategy
  •  Extensive knowledge of the CPG industry globally

Is your community an award winning community? Join Kimberly Clark in a community that IS award winning. The Fox Cities is the fastest growing urban center in WI, the safest metropolitan city in the US, rated in the top 10 places to live in the country, maintains a cost of living far below the national average, and is nationally recognized for academic excellence! The ideal place for your family to live, work and play.

 

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Kimberly-Clark is leading the world in essentials for a better life. Headquartered in Dallas, Texas, with nearly 57,000 employees worldwide and operations in 36 countries, Kimberly-Clark posted sales of $20.8 billion in 2011. Kimberly-Clark’s global brands are sold in more than 175 countries. Every day, 1.3 billion people trust Kimberly-Clark products and the solutions they provide to make their lives better. With well-known family care and personal care brands such as Kleenex, Scott, Andrex, Huggies, Pull-Ups, Kotex, Poise and Depend, we hold the No. 1 or No. 2 share position globally in more than 80 countries.

As a global company, we are committed to cultivating a fair, respectful and engaging work environment that inspires our diverse global team to thrive professionally and contribute to the communities where we operate. We also have a responsibility to attain a deeper understanding of our impact on the world. Addressing Sustainability issues and incorporating solutions through all levels of Kimberly-Clark is a critical component of our business.

We are currently recruiting for a Manager – Accounting Standards and reporting at our Dallas World HQ.

Position Purpose
To provide counsel and advice to Corporate staff, operating units and others on effects of accounting and reporting rules, regulations and issues, research and implement accounting and reporting policies for the Corporation; coordinate the preparation, review and distribution of SEC financial periodic filings; and manage the company’s annual SOX 404 assessment.

Customers
Key customers for this position are the Vice President and Controller and his direct reports, Investor Relations, Legal, external auditors, business unit and financial management, and regional and ITS Control Coordinators worldwide.

Key Responsibilities
•Provide counsel and advice to Corporate staff, operating units and others on effects of accounting and reporting rules, regulations and issues
•Accounting research covering numerous topics including business acquisition/divestiture transactions, currency translation, consolidation, derivatives, pensions, etc.
•Manage the Corporate Financial policies repository, including ensuring policies are updated on a periodic basis
•Coordinate SEC periodic filings, including document support, preparation, review and filings (e.g. 10-Q, 10-K, 8-K, etc.)
•Manage global SOX compliance efforts, including coordination of testing between internal and external audit groups
•Coordination of K-C’s control environment efforts for annual assessment of internal controls over financial reporting.
•Serve as coordinator for global external auditors, including efforts to manage fees, streamline activities, research issues and ensure requests are filled
•Contact point for control-related questions from business partners and global internal control coordinators
•Perform analyses and special studies of financial information

Basic Qualifications
•Eight or more years of relevant accounting and reporting experience is necessary for this position.
•Specifically, the Manager must have a working knowledge of financial reporting, SOX requirements, external audit and internal control principles.
•Broad and expert knowledge of accounting theory, practices and procedures, including SEC experience normally associated with a CPA at the manager level in a Big Four public accounting firm.
•Educational requirements can be met by an undergraduate degree or better with a background in finance or accounting.
•CPA strongly preferred.
•Strong organizational skills to manage multiple priorities, and competing time demands.
•Ability to understand a broad business view, and still have a clear attention to detail.
•Strong oral, written, and presentation skills to deliver effective communications and presentations.  

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